Tsebo Facilities Solutions is hiring a reliable Mailroom Clerk in Gauteng. Use your organization and communication skills to streamline mail processes and support business units.
This job is ideal for individuals with a minimum of a Matric certificate and 3 to 5 years’ experience in mailroom or administrative operations. By joining Tsebo, you become part of an integrated workplace solutions provider that values efficiency, service quality, and employee growth. Applying for this role means stepping into a responsible position where your attention to detail and operational support directly enhance business productivity.
What Is the Mailroom Clerk Role at Tsebo Facilities Solutions?
The core purpose of the Mailroom Clerk position is to manage the seamless flow of incoming and outgoing mail and packages, maintain essential mailroom supplies, and support record-keeping and archival processes within the facility. Working at Tsebo Facilities Solutions, you will ensure mail distribution is accurate and timely while maintaining a tidy and compliant mailroom environment.
This role goes beyond just sorting mail—it’s about being the invisible engine behind smooth communications and logistics within the company, supporting several business units and external partners daily. It’s a hands-on role that demands efficiency, reliability, and excellent organizational habits.
Why Should You Apply for This Mailroom Clerk Position?
Tsebo Facilities Solutions is a leading African Integrated Workplace Management Solutions provider, offering services that span catering, facilities management, cleaning, pest control, protection, procurement, workspace design, and engineering. The company’s commitment to developing people means you get more than just a job; you get a chance to build with a company invested in your career growth.
For those who thrive in structured environments and have a knack for orderliness and communication, this role offers:
- Permanent employment stability in a recognized company.
- The chance to develop and apply specialized skills in mailroom operations.
- Exposure to a variety of workplace functions and support systems.
- Working in a company that prioritizes health, safety, and workplace compliance.
- Being part of a team that directly contributes to operational efficiency across business units.
Daily Duties and Responsibilities in Detail
Your main tasks as a Mailroom Clerk will include:
- Receiving, sorting, and delivering mail and packages: Ensuring that all incoming mail and parcels reach their intended recipients accurately and without delays.
- Preparing outgoing mail and handling overnight shipments: Managing postage requirements, packaging, and documenting logistics.
- Operating mailroom equipment: Confident use of postage meters, scanners, and other office devices to streamline mail processing.
- Inventory management: Keeping track of mailroom and archiving supplies to ensure smooth day-to-day operations.
- Supporting archiving processes: Assisting with document filing, retrieval, and ensuring records are properly maintained.
- Maintaining workspace order and safety: Organizing the mailroom and archives according to company policy and health & safety standards.
- Responding to ad-hoc requests: Flexibly supporting other teams with mailroom-related needs and administrative tasks.
Your role will be central to keeping the office environment efficient and responsive to the needs of both internal and external stakeholders.
Skills and Competencies That Bring Success
To excel in this role, you should:
- Demonstrate strong attention to detail, ensuring every package and document is correctly logged and handled.
- Have excellent organizational skills, maintaining a neat and orderly mailroom as well as archival systems.
- Communicate effectively and politely with teams and external couriers, fostering good relationships.
- Possess a customer service mindset, responding to requests promptly and professionally.
- Be technically proficient in operating mailroom equipment and office technology.
- Show high reliability by consistently meeting deadlines and carefully managing sensitive information.
These competencies will help you thrive in a fast-paced, multi-demand administrative environment.
Qualifications and Experience Required
Candidates should meet the following minimum requirements:
- Education: Matric/Grade 12 certificate is essential; an administrative certificate will be advantageous.
- Work Experience: 3 to 5 years in a mailroom, clerical, or similar administrative role.
- Demonstrated strong time management, communication, and customer service skills.
- Ability to multitask effectively, work independently, and exercise discretion with confidential information.
- Familiarity with office equipment and digital logging or record-keeping systems.
These qualifications ensure you have the foundational skills and experience to manage all mailroom duties efficiently while contributing positively to organizational operations.
Working Environment and Company Culture
Tsebo Facilities Solutions operates with a strong focus on reducing operational costs, risks, and complexity while enhancing workplace quality and productivity for its clients. As part of this team, you’ll work in a professional setting that emphasizes safety, order, and high service standards. Tsebo’s core value of people development means you can expect ongoing learning opportunities and support as you grow in your position.
Frequently Asked Questions (FAQs)
Q: Is this a permanent position?
A: Yes, the Mailroom Clerk role is a permanent position based in Johannesburg.
Q: What specific equipment will I operate?
A: You will be using mailroom-specific equipment such as postage meters, scanners, and sorting tools.
Q: Does this role involve customer interaction?
A: Yes, you will interact with internal staff and external couriers, requiring excellent communication and customer service skills.
How to Apply for the Mailroom Clerk Role
To apply, prepare the following:
- A well-structured CV highlighting your clerical and mailroom experience.
- Copies of your Matric certificate and any administrative qualifications.
- An insightful cover letter explaining your motivation and relevant skills.
- Be ready to showcase your organizational and communication skills during the interview process.
Submitting a complete, professional application will position you strongly for consideration.
Apply here for mailroom clerk job vacancy
Take the Next Step in Your Administrative Career with Tsebo Facilities Solutions
A job as a Mailroom Clerk at Tsebo not only offers job security but also positions you at the heart of a professional, service-driven organization. This role is ideal for someone organized, responsible, and eager to contribute to efficient business operations. If you meet the criteria and want to excel in an administrative support role with growth potential, apply now and join Tsebo’s dynamic team in Johannesburg.
