Busamed Gateway Private Hospital is looking for a full-time receptionist
About the Receptionist Role at Busamed Gateway Private Hospital
As a Receptionist in the Administration Department, you will be the first point of contact for patients and visitors — setting the tone for their experience from the moment they walk through the door.
This is far more than just a front-desk position. You’ll work in a dynamic hospital setting where accuracy, speed, and friendliness are critical to ensuring a smooth and stress-free admission process.
Whether you’re helping a patient complete their pre-admission forms or assisting a concerned family member, your calm, friendly, and organised presence will make a difference in people’s lives every day.
What Makes This Role Worth Applying For?
- You’ll be part of a respected private healthcare group known for professionalism, innovation, and a patient-first approach.
- Real impact – As the first person patients see, you’ll be shaping their entire hospital experience.
- Growth potential – This role provides a strong foundation for career progression in hospital administration and customer service.
- Supportive environment – Busamed promotes team spirit, inclusivity, and continued professional development.
- Excellent working conditions – The hospital prioritizes clean, calm, and well-structured operations to support both staff and patients.
If you are looking for a meaningful, full-time receptionist position where your work genuinely matters, this opportunity is worth serious consideration.
Key Duties and Responsibilities
1. Patient Admission & Pre-Admission
- Capture all relevant patient details accurately and efficiently on the SAP system.
- Handle the pre-admission process by gathering necessary documentation and confirming information before the patient’s arrival.
- Identify and report any gaps in the information or admission process to ensure smooth patient onboarding.
2. Front-Line Customer Service
- Maintain a professional, warm, and helpful attitude toward all patients and visitors.
- Promote a positive atmosphere in the hospital reception area.
3. Internal Communication and Audits
- Collaborate with other hospital departments and medical staff to coordinate patient flow and departmental needs.
- Assist with internal audits and quality checks related to hospital admissions and administration processes.
4. Marketing and Doctor Liaison
- Support the marketing of the hospital’s admission services to admitting doctors.
- Follow up with doctors and departments where there may be a lack of compliance or procedural gaps.
5. Administrative and Ad-Hoc Support
- Be ready to assist with additional administrative tasks or special projects as assigned by your manager.
- Ensure that all activities are aligned with Busamed Gateway’s policies, procedures, and service standards.
This is a multi-faceted role requiring flexibility, attention to detail, and a genuine interest in patient well-being.
Minimum Requirements
- Education:
- Matric / Grade 12 (Compulsory)
- A tertiary qualification in administration or healthcare management is advantageous, but not mandatory.
- Work Experience:
- SAP system experience is highly beneficial and may strengthen your application.
Required Skills and Attributes
This role demands more than just technical ability. Busamed is looking for someone who is:
- Customer-oriented – You enjoy working with people and can communicate with warmth and clarity.
- Well-presented and professional – You’ll be the face of the hospital.
- Detail-focused – Accuracy is critical in capturing patient data and handling admissions.
- Organised and proactive – Able to manage multiple tasks without compromising on quality.
- Team-oriented – Works collaboratively and supports the team when needed.
- Calm under pressure – Especially in a healthcare environment, remaining composed is essential.
- Flexible – Open to learning new tasks and adapting to changing hospital needs.
How to Apply for the Busamed Receptionist Job
Interested candidates should prepare the following for submission:
- An updated CV
- Certified copies of your ID and qualifications
- Any supporting documents that showcase your experience or skills (e.g., reference letters, SAP certification)
Visit the Busamed Careers Page or the hospital’s official recruitment platform and apply before the closing date: 20 July 2025. Late applications may not be considered, so it’s best to apply early
Finding a receptionist position where you can make a genuine impact, grow your skills, and be part of a reputable institution can be a challenge — but this opportunity at Busamed Gateway Private Hospital checks all the boxes. With a focus on professionalism, teamwork, and service excellence, this role offers more than just a job — it offers purpose.
If you meet the requirements and are ready to step into a meaningful role in healthcare administration, don’t miss this chance to apply. The deadline is 20 July 2025 — start preparing your application now and take the next step in your career.
Apply here for receptionist job vacancy
