Pragma Group invites unemployed youth graduates to apply for a Learning and Development Internship role. Enhance your skills in training coordination and digital learning.
About Pragma Group
Pragma Group is a leading provider of asset management solutions, helping organizations optimize their physical assets through innovative strategies and cutting-edge technologies. Our Pragma Academy serves as the educational arm of the company, delivering high-impact training programs to professionals across various industries. We are committed to fostering talent and creating meaningful learning experiences that drive professional growth.
Internship Overview
We are seeking a motivated and detail-oriented Learning and Development Intern to join our Academy Operations Team in Midrand, Gauteng. This fixed-term contract position offers a unique opportunity to gain hands-on experience in training coordination, digital learning platforms, and corporate education administration.
As an intern, you will play a crucial role in ensuring smooth training operations—both in-person and online—while supporting learners, presenters, and the broader Academy team. This role is ideal for individuals passionate about education, professional development, and organizational learning.
Key Details
- Location: Midrand, Gauteng
- Closing Date: 08 April 2025
Minimum Requirements
Educational Qualifications
- Essential: Matric (Grade 12) certificate
- Preferred: A tertiary qualification in Business Administration, Marketing, Finance, HR, or Learning and Development
Experience & Skills
While prior experience is not mandatory, the following will be advantageous:
- 1+ year in Training Administration, including managing enrollments, scheduling, and learner support
- Experience with Online Learning Platforms (e.g., Zoom, Microsoft Teams, or Learner Management Systems)
- Familiarity with virtual training setups, including webinar hosting and troubleshooting technical issues
- Strong written and verbal English proficiency for professional communication
- Intermediate computer skills (Microsoft Outlook, Word, Excel)
- Excellent telephone etiquette and customer service orientation
- Ability to maintain a professional virtual presence during online training sessions
Duties & Responsibilities
1. Training Coordination & Administration
- Manage delegate communications via email and phone, addressing course-related inquiries promptly
- Process training registrations, ensuring accurate data capture on the Learner Management System (LMS)
- Organize and archive registration forms, maintaining an efficient digital filing system
- Assist in logistics for in-person training, including venue setup, printing materials, and arranging catering
2. Virtual Training Support
- Facilitate smooth online training sessions by welcoming delegates, conducting onboarding, and troubleshooting technical issues
- Guide learners on using virtual platforms, ensuring seamless participation in webinars and e-learning modules
- Monitor attendance and engagement during live sessions, providing real-time support as needed
3. Reporting & Feedback Management
- Generate training completion certificates and distribute them to participants
- Compile post-training feedback from delegates to assess program effectiveness
- Assist in preparing client training reports, summarizing key metrics and participant evaluations
4. Continuous Improvement Initiatives
- Identify opportunities to enhance training delivery, suggesting improvements for both in-person and virtual formats
- Stay updated on e-learning trends, contributing ideas for modernizing training methodologies
- Support the Academy team in testing new digital tools to improve learner engagement
Why Join Pragma Academy?
Professional Growth & Development
- Gain practical experience in corporate training and development
- Learn from industry experts in asset management and workforce education
- Develop transferable skills in project coordination, digital learning, and client relations
Exposure to Innovative Learning Solutions
- Work with cutting-edge training technologies, including virtual classrooms and LMS platforms
- Contribute to blended learning programs that combine in-person and digital methodologies
- Participate in high-impact training initiatives for diverse corporate clients
Supportive Work Environment
- Receive mentorship from experienced L&D professionals
- Collaborate with a dynamic, forward-thinking team
- Opportunity to network with industry leaders and training facilitators
Who Should Apply?
This internship is ideal for:
- Recent graduates seeking entry into Learning & Development (L&D) or HR
- Administrative professionals looking to transition into training coordination
- Tech-savvy individuals interested in digital education solutions
- Customer-focused candidates who enjoy supporting learners and facilitators
If you are organized, proactive, and eager to contribute to impactful learning experiences, we encourage you to apply!
How to Apply
Application Deadline: 08 April 2025
Submission Process
- Prepare your CV (highlighting relevant skills and experience)
- Include academic transcripts (if applicable)
- Submit via the Pragma Careers Portal (reference number: PRA250325-1)
Selection Process
- Only shortlisted candidates will be contacted
- Interviews may include practical assessments related to training administration
Final Notes
This internship provides a foundation for a career in Learning & Development, offering exposure to corporate training, digital education tools, and professional development strategies. If you are ready to launch your career in a dynamic, growth-oriented environment, apply before the closing date!
For inquiries, contact the Pragma HR Team via the official careers portal.
Apply here for learning and development internship
