Golden Valley Casino, located in Worcester, extends an opportunity for unemployed youth to apply for internships in either Hospitality Management or Tourism for the upcoming 2024/2025 period. Our dynamic and multifaceted organization, operating within the Gaming and Hospitality sector, is devoted to crafting unforgettable experiences for our valued customers.
About the Opportunity
Golden Valley Casino is excited to offer an internship opportunity designed for students who need hands-on work experience or work-based learning to complete their studies. This internship is tailored for individuals with an N6 Certificate or Diploma in Hospitality Management or Tourism. As an intern with us, you will gain invaluable insights and practical skills that will set you on the path to a successful career in hospitality.
What You Will Gain
As a Hospitality Management Intern at Golden Valley, you will be immersed in a fast-paced and engaging environment where no two days are the same. Here’s what you can expect:
- Hands-On Experience: You will actively participate in the daily operations of our casino, gaining first-hand experience in various aspects of hospitality management. This includes guest services, reservations, and overall guest satisfaction.
- Skill Development: This internship provides a fantastic opportunity to develop essential skills in guest service and hotel reservations. You will learn from industry professionals who will guide you in honing your abilities and understanding the intricacies of hospitality operations.
- Professional Growth: Working with our experienced team, you will have the chance to contribute to a dynamic and supportive work environment. You will learn how to manage multiple tasks efficiently and effectively, preparing you for future leadership roles in the industry.
Responsibilities
As an intern, your responsibilities will be diverse and will help you build a comprehensive skill set. They may include:
- Guest Services: Assisting with guest check-in and check-out processes, ensuring a seamless and pleasant experience for all visitors.
- Operational Support: Supporting the execution of daily operations to ensure everything runs smoothly. This includes addressing guest inquiries, resolving issues, and maintaining high standards of service.
- Administrative Tasks: Contributing to various administrative functions related to hospitality operations. This could involve managing reservations, coordinating events, and ensuring all documentation is up to date.
What We Are Looking For
We are seeking enthusiastic individuals who are ready to embrace this exciting opportunity.
- Team Player: You thrive in a collaborative environment and are always ready to support your colleagues with a positive and can-do attitude.
- Professionalism: You present yourself in a courteous and approachable manner, ensuring that you can communicate effectively with guests and team members alike.
- Tech-Savvy: Proficiency in computer skills, especially MS Office, is essential. You will be expected to use these tools to manage tasks and communicate efficiently.
- Flexibility: The ability to work shifts that meet our operational needs is crucial. Our industry requires adaptability, and we value those who can rise to the occasion.
- Language Skills: Fluency in English is a must, as it is the primary language of communication with our guests and within our team.
Why Join Golden Valley Casino?
At Golden Valley Casino, we believe that every moment counts. Our team is committed to fostering a supportive and enriching environment where you can grow both personally and professionally. Here, you will not just be an intern; you will be a valued member of our family, contributing to our mission of delivering exceptional experiences to our guests.
Next Steps
We would love to hear from you! Please send your CV to claudine.pieterse@suninternational.com by 24th July 2024.
