Fedics, a division of Tsebo Solutions Group, is seeking dedicated Food Services Assistants to join our team in Richards Bay. This permanent role offers the chance to work in a fast-paced, collaborative setting where your attention to detail and commitment to quality will directly impact customer satisfaction.
About Fedics and Tsebo Solutions Group
With over 52 years of experience in integrated workplace solutions, Tsebo Solutions Group is a trusted leader across Africa, specializing in catering, facilities management, and more. Fedics, our catering division, prides itself on delivering exceptional food services tailored to diverse client needs. We invest in our people, offering training and growth opportunities to help you thrive in a supportive, innovative workplace.
Your Role as a Food Services Assistant
As a Food Services Assistant, you’ll play a vital role in ensuring smooth kitchen operations, maintaining hygiene standards, and delivering top-notch service. Your day-to-day responsibilities will include:
1. Food Preparation and Service
- Assist chefs and cooks in preparing meals, focusing on salads, desserts, and cold dishes.
- Plate and arrange food attractively on serving lines, ensuring portions meet guidelines.
2. Hygiene and Cleanliness
- Adhere to strict hygiene protocols, including regular handwashing and surface sanitization.
- Clean kitchen equipment, canteen tables, and work areas after each service.
- Dispose of food waste responsibly and maintain organized storage spaces.
3. Customer Interaction
- Engage with customers courteously, addressing inquiries about menu items or dietary needs.
- Report customer feedback or complaints to supervisors for swift resolution.
4. Team Collaboration
- Train new team members on food safety practices and service standards.
- Participate in shift handovers, ensuring seamless transitions and accurate stock counts.
What We’re Looking For
Essential Qualifications
- National Senior Certificate (Matric) or equivalent.
- Strong communication skills in English; proficiency in additional local languages is a plus.
Preferred Attributes
- Attention to detail: Ensure every meal meets quality and presentation standards.
- Team player mindset: Collaborate effectively under pressure during busy shifts.
- Adaptability: Willingness to assist with diverse tasks, from food prep to cleaning.
Why Join Fedics?
- Career growth: Access to training programs in food safety, customer service, and leadership.
- Stability: Permanent position with a reputable employer in the growing hospitality sector.
- Impact: Contribute to a team that serves thousands daily, from corporate clients to healthcare facilities.
Work Environment
- Location: Richards Bay, a coastal city with a thriving industrial and tourism sector.
- Schedule: Rotating shifts, including weekends and public holidays (overtime compensated).
- Safety: PPE provided, and strict adherence to Occupational Health and Safety Act guidelines.
How to Apply
Ready to take the next step? Submit your CV and a brief cover letter to Fedics via the Tsebo careers portal by 30 April 2025. Highlight your experience in food service, customer interaction, and teamwork.
Application Reference: TSE250325-6
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Final Thoughts
At Fedics, we believe that great food service starts with great people. Whether you’re plating a meal, interacting with a customer, or mentoring a new team member, your work here matters. Join us to build a career where your skills are valued, your growth is prioritized, and your contributions make a difference.
Pre-Employment Checks
Successful candidates will undergo background verification, including reference checks and qualification confirmation.
Join Us
Apply today and become part of a team that’s redefining workplace solutions across Africa.
Why This Role Matters
Your role ensures that meals are prepared safely, served efficiently, and enjoyed by satisfied customers. By maintaining high standards, you uphold Fedics’ reputation as a leader in quality catering—a legacy built by dedicated individuals like you.
Training and Development
New hires receive hands-on training in:
- Food Safety Standards (HACCP principles)
- Customer Service Excellence
- POS System Operation
- Team Collaboration Techniques
Invest in your future with certifications and workshops designed to enhance your skills.
Application Support
Need help applying? Contact our HR team at careers@tsebo.com for guidance. Let’s work together to find your perfect role at Tsebo Solutions Group.
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