Discover your potential with Tsebo Catering in Brits! We’re hiring a Food Service Assistant to enhance our team, emphasizing cleanliness, teamwork, and customer satisfaction.
Why This Opportunity Matters
The role of a Food Service Assistant is more than just preparing and serving meals. It’s about creating positive dining experiences for customers, maintaining the highest standards of hygiene and cleanliness, and supporting the smooth running of kitchen and service operations. At Tsebo Catering, employees are not just staff members—they are partners in delivering excellence. By joining the team, you will gain valuable skills, exposure to the catering industry, and the satisfaction of knowing your contribution helps ensure quality service for clients and customers every single day.
About Tsebo Solutions Group
Before diving into the responsibilities, it’s worth highlighting who Tsebo is and why this role is special. Tsebo Solutions Group is a leading African integrated workplace management provider, operating in sectors such as catering, cleaning and hygiene, facilities management, pest control, security, energy, procurement, workspace design, and engineering. With decades of experience, Tsebo is trusted by businesses across Africa to reduce operational costs, streamline services, and deliver excellence in every project.
But what makes Tsebo stand out is its focus on people. The company strongly believes in developing its workforce and ensuring employees are skilled, motivated, and empowered to grow. As part of the catering division, you’ll be joining a team where food and service meet passion and professionalism.
Key Responsibilities of a Food Service Assistant
The Food Service Assistant role at Tsebo Catering is hands-on, customer-facing, and essential to daily operations. Below are the core duties you will be responsible for:
- Meal Preparation and Service
- Prepare and serve high-quality meals, sandwiches, and fast foods, ensuring every dish meets Tsebo’s standards.
- Assist with food presentation, making sure meals look appetizing and appealing to customers.
- Deliver beverages and food items promptly and with care.
- Customer Service Excellence
- Build and maintain positive relationships with customers.
- Ensure every interaction is warm, friendly, and professional.
- Handle customer queries politely, demonstrating patience and respect at all times.
- Hygiene and Cleanliness
- Wash dishes, utensils, and cooking equipment regularly.
- Assist in proper waste removal, ensuring hygiene standards are followed.
- Stock Management and Loss Prevention
- Assist with regular stock-takes and inventory checks.
- Follow company guidelines on food safety and storage.
- Team Support and Additional Duties
- Support colleagues to ensure smooth service delivery during busy periods.
- Take on additional tasks when required, including special duties outside of the daily routine.
- Uphold professional workplace standards, including punctuality and teamwork.
Skills and Competencies Required
- Excellent Customer Service Skills: You must genuinely enjoy interacting with people and providing a welcoming experience.
- Strong Communication: Clear communication is key when working in a team and engaging with customers.
- Ability to Work Under Pressure: Kitchens can get busy—staying calm and focused is vital.
- Team Player Mindset: This role requires strong collaboration with colleagues.
- Attention to Detail: Whether it’s portion sizes, cleanliness, or presentation, small details matter.
Qualifications and Experience
- Minimum Qualification: A Matric (Grade 12) certificate.
- Experience: Prior experience as a Food Service Assistant or in a similar catering/food service environment will be an advantage.
Why Work for Tsebo Catering?
- Job Security – This is a permanent role, offering stability in a world where many jobs are short-term.
- Growth Opportunities – With a wide network across Africa, Tsebo provides career progression and training to help employees advance.
- Skills Development – You will gain valuable practical experience in catering, hygiene management, and customer service.
- A Positive Work Environment – Tsebo prides itself on building respectful, inclusive workplaces where employees feel valued.
- Making a Difference – By ensuring meals are prepared and served to a high standard, you’ll directly contribute to customer satisfaction and Tsebo’s reputation for excellence.
The Bigger Picture – Why Food Service Assistants Are Important
Sometimes people underestimate the importance of roles like this, but food service assistants are the backbone of the catering industry. Without their effort and dedication, kitchens would struggle to run smoothly, customers would have a poorer experience, and hygiene standards could easily slip. At Tsebo, Food Service Assistants are recognized as vital contributors to both the customer experience and the company’s success.
Who Should Apply?
This role is perfect for:
- Those who are hardworking, reliable, and can thrive in a fast-paced environment.
- Anyone looking for stable, permanent employment with a reputable company.
How to Apply
If you believe you have what it takes to be a successful Food Service Assistant, don’t wait—submit your application before the closing date: 30 September 2025. Make sure your CV is updated and highlights any relevant experience in food service, catering, or customer care.
This opportunity is more than just a job. It’s a chance to join Tsebo Catering, a company that values its employees, invests in their growth, and offers stability in today’s uncertain job market.
